Hair’s A Mess? Yeah, Nah! We Got You!
If you're tired of paying hundreds at the Hair Salon for hair you hate, our stylers are all you need to look and feel your best!
✨ Our Pure Heart Faves ✨
Frequently Asked Questions
How do Pure Heart Collective products work?
Pure Heart Collective tools use professional technology to deliver salon results at home. Whether it's intelligent air-flow, precision blades, or heat-control, our Multistyler, Silk Shaver, and 'Boss' range simplify your routine. Our high-performance styling and grooming products preserve your hair and skin while saving you time and expensive salon costs.
Will Pure Heart Collective products work for me?
Absolutely! Our range is designed for all hair and skin types, even if you have zero styling experience. We’ve replaced the struggle with effortless technology like Auto-Wrap and our 'Boss' grooming range, ensuring you get professional results every time.
Where are you located?
Our head office is located in Melbourne.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at pureheartcollectiveco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Pure Heart Collective helps you get the exact look you want every time.
Save time and money with professional results you can achieve yourself, and create the styles you love.
The key to beautiful hair is finally in your hands!
Fast, Free & Secure Shipping Australia Wide
Having great hair should not have to wait!
Pure Heart Collective offers fast and free shipping on every order.
Your hair care products are packed with care and delivered straight to your door, so you can start styling your hair with confidence sooner!